FAQs

Please contact our office at (864) 576-0440. Reach out to us today and see why we're one of the top pool cleaning companies in Spartanburg, SC.

You can pay with cash, check, Mastercard, Visa, Discover, or American Express. Call our pool maintenance company in Spartanburg, SC today.

A service call costs $125. We do require a credit or debit card on file before we will send a technician to your home. If you decide that you'd like us to complete the job for you, we will waive the $125 service call and simply bill you for the parts and labor required for the job. Work with us and see why we're one of the top pool repair companies in Spartanburg, SC.

A 50% deposit is required to get you placed in line and a liner ordered. The remaining balance will be due the day of completion. A credit card on file is required for this process to get started. Reach out to us today and see why we're one of the pool repair companies Spartanburg, SC residents rely on.

In the spring and summer, you should be losing about .25 to .50 inches daily. In the fall, expect to lose .50 to 1 inch each day. When winter hits, you'll typically lose 0 to .50 inches. Contact our pool maintenance company in Spartanburg, SC today if you're losing more water than normal.

Typically, once the temperatures drop below 70 degrees. Contact one of the top pool cleaning companies in Spartanburg, SC today to schedule a closing.

We recommend opening your pool in late March or early April. Once temperatures start to climb, algae can begin to grow under your cover. Questions for our pool maintenance company in Spartanburg, SC? Give Water Solutions By Bay State Supply a call.

Not always. Many times, small particles can clog the hole where it is leaking and give false water loss. It's always best to schedule a leak detection as soon as possible. Reach out to one of the top pool repair companies in Spartanburg, SC today for more information.

Algae tends to grow on vertical walls as well as the bottom; if the discoloration is on the bottom only, then it is dirt. Questions for our pool maintenance company in Spartanburg, SC? Reach out now!

It's always best to begin with a professional water test to determine proper water balance. Once that's been done, the most cost-effective treatment can be determined. Contact us today to see why we're one of the top pool cleaning companies in Spartanburg, SC.

Depending on your system it should produce between a quarter and half pound equivalence of chlorine daily. If your system is set to 30% or higher and still no chlorine is showing through testing then your cell is not producing correctly.

If you are using a high quality salt such as Aqua Salt once per season is sufficient. Most systems will require more frequent cleaning if a cheaper grade of salt is used, as often as once per month. Not cleaning the cell can lead to premature failure.

Soaking your cell in white vinegar is the safest method for a homeowner.

Typically $100-$140 per month. That’s why many homeowners are switching to the energy efficient pumps with an average savings of 70%-85%

Variable speed pumps can save up to $100 monthly on your energy bill.

DE is diatomaceous earth, it is a very effective filter media but requires more maintenance and cleaning.

Cartridge or modular media filters are the most effective filters for homeowners, with very little maintenance and cleaning needed, sometimes as little as once per year. Sand filters require weekly backwashing and rinsing for optimal filtration. DE filters require monthly backwashing and recharging.

Your returns/jets should always be positioned down at a 45 degree angle, to create a clockwise or counter clockwise whirlpool effect with your skimmer at the end of your current. Your return/jet should NEVER blow directly to your skimmer.

Algae typically grows on both vertical walls and the pool bottom. If you only see discoloration on the bottom, it's likely dirt. Algae growth tends to be more widespread.

The first step is to conduct a professional water test to ensure proper balance. Once we've determined the water chemistry, we can recommend the most effective and economical treatment plan for algae removal.